Privacy Policy
Last updated: January 2026
1. Who we are
Darkside Detailing ("we", "our", "us") is a mobile auto detailing service based in Dartmouth, Nova Scotia, serving Halifax Regional Municipality. This policy explains how we collect, use, and protect the personal information you share with us when you book a service, contact us, or subscribe to our newsletter.
2. What we collect
When you book a service or contact us, we may collect:
- Full name
- Email address
- Phone number
- Service address (where the detail will be performed)
- Vehicle information (make, model, and details you share)
- Preferred date, time, and service selection
- Optional notes you provide about your appointment
3. How we use it
We use your information to:
- Confirm, schedule, and provide the detailing service you booked
- Send you booking confirmations and reminders via email
- Respond to your inquiries from our contact form
- Send occasional newsletters, seasonal offers, and tips (only if you opt in)
- Improve our services and customer experience
4. Who we share it with
We do not sell your personal information. We share it only with trusted service providers who help us operate:
- Resend — to send booking and inquiry emails.
- Mailchimp — to store newsletter subscribers (only if you opt in).
- MongoDB Atlas — secure database hosting of your booking history.
We may disclose your information if required by law or to protect our rights.
5. Your rights (Canada / CASL)
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Ask us to delete your information
- Unsubscribe from our newsletter at any time (link at the bottom of every email)
To exercise any of these rights, email us at bookings@darksidedetailing.ca.
6. How we protect it
Your data is transmitted over HTTPS and stored in encrypted databases. Access is limited to authorized personnel who need it to fulfill your booking. We retain your booking records for tax and business record purposes as required by Canadian law.
7. Cookies & analytics
Our site uses a small amount of local browser storage to save booking drafts (so you don't lose progress if you close the tab) and to remember your contact information for repeat bookings. We use privacy-respecting analytics to understand how visitors use the site — no personally identifying tracking.
8. Changes to this policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page.
9. Contact
Questions about this policy or your data? Reach out at bookings@darksidedetailing.ca or call 782-321-9302.